ITC Classics launches two new Comtec-powered websites
Luxury tour operator ITC Classics has launched two new e-commerce websites powered by Comtec's Travelink sales and management system.
The Chester-based travel company, which operates primarily tailor-made itineraries to worldwide destinations, first implemented Travelink within its call-centre during 2007, with the aim of streamlining its operations and enhancing its service levels.
The two new websites link into ITC’s Travelink selling platform in order to provide a new online search, cost and book service for its Caribbean Reunion Club (www.flycrc.com ) and Caribbean Connection (www.caribbeanconnections.com ) products.
ITC tailored their development approach according to each website’s specific functional requirements. The Caribbean Reunion Club site is a rebranded version of Travelink’s white-label service. Whilst ITC partnered with a 3rd-party web-design company to build the more complex Caribbean Connection site, using Travelink’s Application Programming Interface (API) which provides structured access to Travelink’s booking engine, thereby enabling complete design flexibility.
Drew Foster, Managing Director at ITC commented, “Developing our e-commerce proposition is a key area of focus for ITC Classics. This is the first release for these sites and we’ll be introducing more features soon which further build upon our Travelink selling platform, including an agent log-in facility.”
For further information call +44 (0)1633 627500 or email info@comtec-group.com
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