TraveLink - an ideal solution for Tour Operators

In today’s competitive marketplace it’s simply not enough just to offer a good product and a friendly service. Your customers will expect you to tailor your offering to their precise needs. They will ask that you make your products instantly accessible via their preferred communication channel. They will want your staff to be knowledgeable and your prices to be competitive.

What is more you’ll need to deliver all of this more efficiently and profitably than your competitors. Perhaps by removing costly and inaccurate manual process. By up-selling and cross-selling complementary travel products. And by monitoring your competitive environment and tweaking your proposition in reaction to business opportunities and challenges.

Deployed with over 75 tour operator customers, Travelink is a browser-based sales and management system, designed to simplify the things that matter to tour operators - developing multiple sales channels, sourcing product efficiently, protecting margins, and enhancing service.

Accounts Reports

Travelink includes a default selection of key financial reports.

General Reports

Travelink's portfolio of general booking and sales reports are designed to enable you to monitor who within your organisation is selling and what they have sold.

Management information and reporting

Travelink is pre-configured with over 200 default business reports ensuring you remain in control of your business and can easily track sales patterns and customer behaviour.

Configurable User Rights

All travel organisations need to protect data. Travelink allows you to do this, and enables you to set up/amend/delete new users/user groups.

Marketing Reports

Default marketing-orientated reports within Travelink allow you to track the source of your bookings, customer attributes and details from questionnaires.

Product Management including sophisticated costing and pricing

Travelink provides tour operators with a full contract loading and inventory management facility.